Question 1

What's the easiest way to book a class?

Accepted Answer

Download the Prominence Pilates App from either the Google or Apple App Store.. You (http://Store.You)should recognise our logo when you find it.

If you've booked and paid for a class with us before, you'll use your existing Prominence username and password to log on and set up the App.

If you haven't been to Prominence Pilates before, we recommend you set up your username and password via our website and then download the App.

Use these links to download the App

Apple
https://apps.apple.com/us/app/prominence-pilates-studios/id6483758794 (https://apps.apple.com/us/app/prominence-pilates-studios/id6483758794)

Google
https://play.google.com/store/apps/details?id=com.goteamup.app.prominencepilatesstudio2 (https://play.google.com/store/apps/details?id=com.goteamup.app.prominencepilatesstudio2)

Question 2

How do I cancel or reschedule a booking?

Accepted Answer

If your class is more than 48 hours in the future, our booking system can be used to cancel or change a booking.

Please note, however, that our 48-hour cancellation policy means that you will forfeit your class credit if you cancel or reschedule with less than 48 hours to your class.

Question 3

How do I book a private lesson?

Accepted Answer

We offer private lessons for 1,2,3 or 4 people. To book, simply head to our timetable, find a private session that suits your availability and choose and purchase the appropriate class credits. You can  buy individual, 5 or 10 session credits.

Once you've purchased your credits, book the private session you want and come along to the studio. We'll send you an email with our door code and other information prior to your session.

If you are booking a private session for more than one person, please ensure everyone has registered on our booking system, provided their contact details and completed the health questionnaire.

Question 4

Are there any classes just for women?

Accepted Answer

Yes, we offer women-only classes.

Please look for Women Only Reformer and Women Only Circuit on the timetable.

Question 5

What do I need to wear?

Accepted Answer

You don't need to wear designer active wear to take a class at Prominence Pilates Studios.  A T shirt and leggings is absolutely fine.  It's important that your clothing lets you move freely but shouldn't be too loose as it may get caught in the equipment.  For every class, you need to wear Pilates grip socks.

Question 6

Can I wear a Hijab?

Accepted Answer

Yes of course you can. You need to make sure it is securely pinned and/or tucked into your clothing so it doesn't get caught in the moving parts of our Pilates equipment. The same applies to clients with long hair. Putting long hair into a high bun or plaits minimises the risk of getting it tangled (ouch).

Question 7

Am I too old to start Pilates?

Accepted Answer

It's never too late to start Pilates!  As long as you are physically fit and can climb the stairs to the studio you can book onto any mixed ability class.  If you have any underlying health conditions or you're worried about joining a class, a private 1 to 1 might be more suitable.

Classes and private 1 to 1s can be booked online and you simply book and turn up.

Question 8

Is Pilates suitable for men?

Accepted Answer

Pilates is a great form of exercise for anyone to take up and the benefits are the same for men and women, e.g. improved strength, mobility, flexibility. Unless indicated on the timetable, men and women can participate in any mixed-ability class or private 1 to 1.

Question 9

What's the best way to contact the Studio?

Accepted Answer

The only way to contact the studio is by sending an email to Kate@prominencepilates.com.(Kate@prominencepilates.com.)

We try to answer any questions as soon as possible but you'll have to bear with us if you email outside our opening hours.

Question 10

Are there any rules I need to be aware of when I come to class?

Accepted Answer

For the comfort and convenience of everyone coming to Prominence Pilates Studios, we have 3 rules that everyone needs to stick to.  These are:

1. Wear grip socks - you can buy a pair if you forget them
2. Phones on silent and in a locker, not in the studios
3. Turn up on time - your Instructor might not let you in if you're over 5 minutes late

If you are booked onto a Mat, Springboard or Aerial Class, you'll need to bring your own mat.

Question 11

Which classes are the most suitable for beginners?

Accepted Answer

All our classes are suitable for beginners so it's personal preference as to where you start. A lot of our new clients start with Reformer because it's popular at the moment but we encourage everyone to mix up their classes and instructors. Each form of Pilates at Prominence challenges your body in different ways.

Question 12

Do I need to speak to someone before booking my first class at Prominence?

Accepted Answer

If you consider yourself to be reasonably healthy, just book a class. Our booking system will notify your instructor that it's your first time so they'll have a quick chat with you before class to find out how you're feeling and what you want from the class. Once you're in the class, they'll keep checking you're ok and will show you how to do the exercises. Don't worry if it's a bit confusing. It can be at first but you'll soon get to grips with it.

Question 13

How do I redeem a Prominence Pilates gift card?

Accepted Answer

If you've received a gift card for Prominence Pilates Studios:

1. Click the redeem link in your gift card email to add the monetary value to your account.
2. New client? Create an account when prompted.
3. Choose a new Pilates session pack and select your gift card credit at checkout.
4. Book your classes and enjoy

Question 14

I'd love to gift someone a Pilates class, how do i do this?

Accepted Answer

The easiest way is to purchase a gift card from us. This is emailed directly to the recipient and they can redeem using the instructions provided.

If you are a Prominence client, you can buy a gift card  from Prominence using the button below:

If you’ve never been to Prominence, you can still buy a gift card but you’ll have to register with us first.

If you prefer a physical gift voucher, email kate@prominencepilates with your requirements and we'll let you know when you can collect it from the studio.