Our Class Policies

From the moment you step through the door at Prominence Pilates Studios, you are guaranteed a friendly welcome and the highest standard of teaching, however, there are a few rules in place for the ease and comfort of everyone.

  1. Please arrive a few minutes before your class and leave the studio promptly at the end of your class. 

  2. Our classes start at half past the hour with the exception of Reformer and Barre which start at twenty five to the hour.  Entry is not allowed 5 minutes after the start of class.

  3. The code for the door is provided by email.  From time to time, we may change the door code for security reasons, so we recommend that you check your class booking reminder email for the latest code.  

  4. For all classes, except Reformer, you should bring your own Pilates mat or towel.  

  5. Grip socks must be worn in the studios and outdoor shoes left under the bench or in a locker.  

  6. Phones should be on silent mode and placed in one of the lockers. Earphones must not be worn in the studios.

  7. Wear suitable clothing such as leggings or tracksuit bottoms.  If wearing loose shorts, please wear something tight underneath.  

  8. Long hair should be tied up for all equipment classes.

  9. Jewellery should be removed and zips covered over in Aerial classes.  Ideally wear leggings without zips for this class. 

  10. Filtered water is available but you will need to bring your own water bottle.

  11. Let your instructor know if you have any injuries or are pregnant so that they can modify exercises for you as needed. 

  12. We have a 48-hour class cancellation policy.  Cancellations after this time are not refundable. 

  13. Class packs or courses cannot be transferred to other people and, once booked, courses cannot be refunded.

  14. Prominence Pilates Studios have the right to change an instructor and the class timetable at any time.