Our Class Policies

From the moment you step through the door at Prominence Pilates Studios, you are guaranteed a friendly welcome and the highest standard of teaching, however, there are a few rules for the ease and comfort of everyone.

  1. Please arrive a few minutes before your class and leave the studio promptly at the end of your class. 

  2. Our classes start at half past the hour with the exception of Reformer and Barre which start at twenty five to the hour.  Entry is not allowed 5 minutes after the start of class.

  3. The code for the door is provided by email.  From time to time, we may change the door code for security reasons, so we recommend that you check your class booking reminder email for the latest code.  

  4. For all classes, except Reformer and Barre, you should bring your own Pilates mat or towel.  

  5. Grip socks must be worn in the studios and outdoor shoes left under the bench or in a locker.  Outdoor shoes are not allowed in the studios.

  6. We sell good quality grip socks, mats and gloves which can be paid for on a debit or credit card at the studio. 

  7. Wear suitable clothing such as leggings or tracksuit bottoms.  If wearing loose shorts, please wear something tight underneath.  

  8. Long hair should be tied up for all equipment classes.

  9. To prevent damage to the silks during Aerial classes, sharp jewellery should be removed and zips in leggings covered over.  Ideally wear leggings without zips for this class. 

  10. Filtered water is available but you will need to bring your own water bottle.

  11. Let your instructor know if you have any injuries or are pregnant so that they can modify exercises for you as needed. 

  12. We have a 48-hour class cancellation policy.  Cancellations after this time are non-refundable and classes are non-transferrable.

  13. Class packs are not transferrable to other people.

  14. Prominence Pilates Studios have the right to change an instructor and the class timetable at any time.